Cancellation & Refund Policy

This policy explains the terms related to booking cancellations, schedule changes, and possible refunds for taxi services provided by Island Cabs.

Booking Cancellation

Customers may cancel taxi bookings by contacting Island Cabs via phone, WhatsApp, or email before the scheduled pickup time.

Cancellation charges may apply depending on the time of cancellation, driver allocation, and travel arrangements already made.

If travel plans change, customers are encouraged to notify Island Cabs as early as possible so adjustments can be made based on vehicle availability.

Refunds, if applicable, will be processed according to the payment method used during booking and the applicable cancellation terms.